Framework electrical maintenance contract at World Courier de Colombia
A framework contract covering electrical maintenance, installations, structured cabling, lighting design and installation and the construction of a new warehouse, for a logistics operator with strict continuity requirements.
What was needed
World Courier runs specialised logistics, where an unplanned stoppage costs more than the shift: it compromises the chain. They had been calling different contractors for each need — the maintenance, the network, the lighting, the new build — and nobody had a complete view of the installation.
What we did
- Framework contract for electrical maintenance, with schedules and reporting.
- Electrical installations in the plant and warehouse.
- Structured cabling for voice and data.
- Design and installation of lighting.
- Construction of a new warehouse.
The difference between reacting and planning
Contracting electrical maintenance job by job carries a cost that appears on no quote: nobody knows the whole installation. Each contractor sees only the part they were given, there is no history, and decisions are made on partial information. When something fails, the diagnosis starts from zero.
A framework contract changes that dynamic. The same team surveys the installation once, keeps the record of what has been worked on and schedules ahead. That makes it possible to move from emergency repair — always more expensive and always at a bad moment — to planned maintenance, carried out when it suits the operation.
Answers to common questions
What does a framework maintenance contract include?
Does it work for logistics operations with demanding schedules?
Can we start with a small scope?
The outcome
One team now knows the entire installation and is accountable for it, which made it possible to move from reacting to faults to planning maintenance in advance.
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